{"id":2568,"date":"2026-03-26T00:04:15","date_gmt":"2026-03-25T21:04:15","guid":{"rendered":"https:\/\/rawnaqoud.com\/?page_id=2568"},"modified":"2026-03-28T22:00:36","modified_gmt":"2026-03-28T19:00:36","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/rawnaqoud.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

Privacy Policy<\/strong><\/p>\n

Rawnaq Oud \u2013 Kingdom of Saudi Arabia<\/strong><\/p>\n

Effective Date:<\/strong> 1st<\/sup> of April 2026<\/p>\n

with the laws and regulations of the Kingdom of Saudi Arabia, including the Saudi Personal Data Protection Law (PDPL).<\/p>\n

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.<\/p>\n

1. Who We Are<\/strong><\/p>\n

Rawnaq Oud is a Saudi-based brand specializing in:<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Bokhoor<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Oud products<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Perfumes<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Bokhoor accessories<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Wholesale (B2B) and Retail (B2C) sales<\/p>\n

For any privacy-related inquiries, please contact:<\/strong><\/p>\n

Email<\/strong>: raawnaq@gmail.com<\/a>
\nPhone<\/strong>: +966565845321
\nAddress<\/strong> (Administration): Prince Sultan Bin Abdulaziz Rd, Al Olaya, Riyadh 12311, Kingdom of Saudi Arabia<\/p>\n

Address<\/strong>: Al Maigliah Market 2, Second floor, Al Imam Turki Bin Abd Allah Bin Muhammad roud, Ad Dirah, Riyadh 12634, Kingdom of Saudi Arabia<\/p>\n

2. Information We Collect<\/strong><\/p>\n

We collect information to provide and improve our services.<\/p>\n

A. Personal Information (B2C Customers)<\/strong><\/p>\n

When you place an order or create an account, we may collect:<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Full name<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Phone number<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Email address<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Shipping and billing address<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 National address details<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Payment information<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Order history<\/p>\n

B. Business Information (B2B Clients)<\/strong><\/p>\n

For wholesale customers, we may collect:<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Company name<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Commercial Registration (CR) number<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 VAT number<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Business address<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Authorized representative name<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Contact details<\/p>\n

C. Automatically Collected Information<\/strong><\/p>\n

When you browse our website, we may collect:<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 IP address<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Browser type<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Device information<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Cookies and usage data<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Pages visited and time spent<\/p>\n

3. How We Use Your Information<\/strong><\/p>\n

We use your data to:<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Process and deliver orders<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Provide customer service<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Manage wholesale accounts<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Process payments<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Send order updates<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Improve website performance<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Prevent fraud<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Send marketing communications (only with your consent)<\/p>\n

4. Sharing of Information<\/strong><\/p>\n

We do not sell your personal information.<\/p>\n

We may share your data with:<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Shipping and logistics providers<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Payment gateway providers<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 IT and hosting service providers<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Government authorities if required by Saudi law<\/p>\n

All third parties are required to protect your data and use it only for authorized purposes.<\/p>\n

5. Data Protection & Security<\/strong><\/p>\n

We implement appropriate technical and organizational security measures to protect your information against:<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Unauthorized access<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Data misuse<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Loss or alteration<\/p>\n

Payment transactions are processed through secure payment gateways using encryption technology.<\/p>\n

6. Cookies Policy<\/strong><\/p>\n

Our website uses cookies to:<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Improve user experience<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Remember cart items<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Analyze website traffic<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Support marketing campaigns<\/p>\n

You can disable cookies through your browser settings, but some features may not function properly.<\/p>\n

7. Data Retention<\/strong><\/p>\n

We retain personal data only as long as necessary to:<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Fulfill orders<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Comply with legal obligations<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Resolve disputes<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Enforce agreements<\/p>\n

8. Your Rights (Under Saudi PDPL)<\/strong><\/p>\n

You have the right to:<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Access your personal data<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Request correction of inaccurate information<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Request deletion (where legally applicable)<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Withdraw marketing consent at any time<\/p>\n

To exercise your rights, contact us at raawnaq@gmail.com<\/a><\/p>\n

9. Marketing Communications<\/strong><\/p>\n

If you subscribe to our newsletter or promotional messages, you may receive:<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 New product launches<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Exclusive offers<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Wholesale promotions<\/p>\n

\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Seasonal discounts<\/p>\n

You may unsubscribe at any time using the link provided in emails or by contacting us.<\/p>\n

10. International Data Transfers<\/strong><\/p>\n

If data is transferred outside Saudi Arabia (e.g., cloud hosting providers), we ensure appropriate safeguards are implemented in compliance with Saudi regulations.<\/p>\n

11. Changes to This Policy<\/strong><\/p>\n

Rawnaq Oud reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.<\/p>\n

12. Contact Us<\/strong><\/p>\n

Rawnaq Oud<\/p>\n

Email<\/strong>: raawnaq@gmail.com<\/a>
\nPhone<\/strong>: +966565845321
\nAddress<\/strong> (Administration): Prince Sultan Bin Abdulaziz Rd, Al Olaya, Riyadh 12311, Kingdom of Saudi Arabia<\/p>\n

Address<\/strong>: Al Maigliah Market 2, Second floor, Al Imam Turki Bin Abd Allah Bin Muhammad roud, Ad Dirah, Riyadh 12634, Kingdom of Saudi Arabia<\/p>\n","protected":false},"excerpt":{"rendered":"

Privacy Policy Rawnaq Oud \u2013 Kingdom of Saudi Arabia Effective Date: 1st of April 2026 with the laws and regulations<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2568","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rawnaqoud.com\/en\/wp-json\/wp\/v2\/pages\/2568","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rawnaqoud.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rawnaqoud.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rawnaqoud.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rawnaqoud.com\/en\/wp-json\/wp\/v2\/comments?post=2568"}],"version-history":[{"count":3,"href":"https:\/\/rawnaqoud.com\/en\/wp-json\/wp\/v2\/pages\/2568\/revisions"}],"predecessor-version":[{"id":2751,"href":"https:\/\/rawnaqoud.com\/en\/wp-json\/wp\/v2\/pages\/2568\/revisions\/2751"}],"wp:attachment":[{"href":"https:\/\/rawnaqoud.com\/en\/wp-json\/wp\/v2\/media?parent=2568"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}