Shipping Policy

Shipping Coverage

We currently ship across all cities in the Kingdom of Saudi Arabia.

Processing Time
Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time
Major cities (Riyadh, Jeddah, Dammam): 2–4 business days
Other regions: 3–6 business days

Shipping Fees
Standard shipping: 25 SAR

(Shipping fees will be displayed clearly at checkout before payment.)

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS/Email to follow your shipment status.

Delivery Delays

Delivery may be delayed during:

Peak seasons (e.g. Ramadan, White Friday)
Public holidays
Unexpected courier issues

We will always keep you informed in case of delays.

Failed Delivery

If the customer is unavailable or provides incorrect details:

The courier will attempt delivery again
Additional charges may apply for re-delivery

Contact Us

For any shipping inquiries, please contact us:

Phone: +966565845321
Email: Info@rawnaqoud.com

We are committed to delivering your orders safely and on time.